All reservations at Grace Residency, Wayanad are subject to availability and are confirmed only upon receipt of a valid booking reference issued by the hotel or an authorised booking partner. Guests are kindly requested to provide accurate personal details at the time of booking to ensure a smooth and welcoming arrival experience. Grace Residency reserves the right to decline or cancel any reservation that does not meet the stated booking conditions.

Cancellation requests must be submitted within the timeframe specified at the time of booking, as cancellation and refund terms may vary by rate type, season, or booking channel. Reservations cancelled outside the permitted window may be subject to a retention charge as communicated during the booking process. Guests are encouraged to review their specific booking conditions carefully and to reach out to the hotel directly should they require any clarification.

Standard check-in and check-out times at Grace Residency are as advised at the time of booking; guests arriving outside these hours are welcome to contact the hotel in advance to discuss arrangements wherever operationally possible. A valid government-issued photo identity document is required from all guests upon check-in, in accordance with applicable regulations. Early check-in and late check-out are subject to availability and may be accommodated at the hotel's discretion.

Grace Residency accepts payment through the modes specified at the time of booking or as displayed at the property; full payment or a valid guarantee may be required to secure a reservation. Any additional charges incurred during the stay, including those for ancillary services, must be settled in full prior to departure. The hotel is not responsible for any charges or delays arising from third-party payment processing issues.

Grace Residency is committed to providing a safe, clean, and comfortable environment for all guests, and we kindly ask that every guest respects the comfort and privacy of fellow residents and hotel associates at all times. Guests are liable for any damage caused to hotel property, furnishings, or facilities during their stay, and the cost of such damage may be recovered accordingly. The hotel reserves the right to request that any guest who engages in disruptive, unlawful, or inappropriate behaviour vacate the premises without a refund.

Grace Residency collects and processes guest information solely for the purposes of fulfilling reservations, complying with legal obligations, and enhancing the quality of your stay, in accordance with applicable data protection laws. Personal information shared with the hotel will not be sold or disclosed to unauthorised third parties. Guests who wish to access, update, or request the deletion of their personal data may contact the hotel directly through the details provided on our website.

Grace Residency endeavours to ensure that all information provided on this website and through our booking channels is accurate and up to date, though details regarding services and facilities are subject to change without prior notice. The hotel shall not be held liable for any loss, inconvenience, or damage arising from circumstances beyond its reasonable control, including but not limited to weather events, utility disruptions, or third-party service failures. These terms and conditions are governed by the laws applicable in the jurisdiction in which Grace Residency operates, and any disputes will be addressed through the appropriate legal channels.